Kent Appliance Services ("we", "us", "our") provides domestic appliance and commercial catering equipment repair services across Dartford, Bexley, Bromley, Sidcup, Orpington and the surrounding areas of Kent. This policy explains how we collect, use and protect your personal information when you contact us, request a repair, or use this website.
When you get in touch by phone, WhatsApp, email or our online booking form, we may collect your name, phone number, email address, postcode or address, business name (for commercial customers), and details of the appliance fault you describe. We do not knowingly collect information from children, and our services are intended for adults arranging repairs.
We use the information you provide to:
We do not sell your personal information to third parties, and we do not use it for marketing without your consent.
Your information is stored securely and only accessed by the people who need it to carry out your repair. We keep job and contact records only as long as reasonably necessary for the purposes above, or as required by law (for example, for accounting records).
We may share limited information with trusted third parties strictly where necessary — for example, a parts supplier when ordering a specific spare part for your appliance. We do not share your details with anyone else for their own marketing purposes.
Under UK data protection law, you have the right to ask what personal information we hold about you, request a copy of it, ask us to correct inaccurate details, or ask us to delete information we no longer need to keep. To make a request, contact us using the details below.
If you have any questions about this Privacy Policy or how your data is handled, please contact us by phone on 07916 338209 or by email at kentapplianceservices@gmail.com.
